In case physical items require transportation, we ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: DHL, United Parcel Service (UPS) or FedEX. If you're trying to estimate when a package will be delivered, please note the following:
Credit card authorization and verification must be received prior to processing. DHL, FedEX and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please contact us for charges.
All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.